SCRIPT
Restaurant (R) : Hello, Enigma Fusion Restaurant.
Hannah (H) : Hello, do you do group bookings?
R : Yes, we do. How can I help you?
H : Well, I’m not exactly sure of numbers right now but I’d like to book a table for between 15 and 20 of us.
R : When is it for?
H : A week on Friday.
R : The 16th of November?
H : Yes, that’s right.
R : OK, well, usually we offer a set menu for groups up to 25 people. If you want, you can order a la carte, but it usually works out more expensive and obviously if everybody orders different food, then it can take us a lot longer to prepare. And particularly on a Friday as we’re usually pretty busy.
H : So, would you recommend the set menu?
R : Obviously it’s up to you, but it’s a good option and you get to try different types of food.
H : That’s good. We have a couple of vegetarians in the group, some meat eaters, one person who needs gluten-free and another who is allergic to peanuts. That wouldn’t be a problem, would it?
R : That’s not a problem. We cater for all dietary requirements. We offer several different menus and you can choose which one you prefer. Our basic menu costs £25 per person. We do it for a minimum of 4 people, as with all our menus. That’s menu A. Then they each go up in price depending on which one you order. Menu B is £30 per person. Menu G is £35 per person and menu J is £40 per person.
Narrator: You now have 40 seconds to check your answers and read the questions for the next section. [40 second gap]
H : And how do the menus differ?
R : Well, all our set menus include a variety of food – some Asian style, some Mediterranean, some Latin American and some British food.
H : And can you mix all types of food in each menu?
R : Yes, that’s right. Basically you get a selection of starters for the whole table, for example in menu A, you get a goat’s cheese salad, onion bhajis and guacamole. With menu J, you get spare ribs, king prawns, hummus and pitta bread and a selection of salads. You get more options with the more expensive menus. Also with the cheaper menus, you get house wine, it works out at one bottle between 2 people. With the other menus, you have a choice of wine; with menu J, you can also have cava.
H : What about the main courses?
R : You have a choice of 3 options. All menus also include a dessert and coffee.
H : Right, I see. Could I pop by and pick up some menus to have a look at?
R : Of course. Or I could email them to you, if you want, to save you the trouble.
H : That’d be great.
R : So, what’s your name?
H : My name is Hannah Bailey – that’s H-A-N-N-A-H B-A-I-L-E-Y.
R : OK, Hannah. And your e-mail?
H : That’s hb0470@freemail.com. And my phone number is 01793 211873.
R : All right, so would you like to make a temporary reservation?
H : Can I do that?
R : Yeah. I can pencil you in for – how many people did you say?
H : Well, I’m not sure, between 15 and 20.
R : OK, that’s fine. You can confirm numbers and which menus you want a couple of days before.
H : OK, that’s great.
R : And I’ll send you the email with the menus right now.
H : OK, thanks a lot.
R : No problem. If there’s anything else you need, you can get in touch and ask for me. My name’s Eric.
H : Great. Thanks Eric. Bye.
R : Bye
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